Payment and Invoicing

Which payment methods are available?

All payments on Longchamp.com are secure. You will be able to pay for your order using the following payment methods:

- Bank card (Visa, Mastercard,)

What is 3D Secure ?

For security reasons, you may be redirected to a 3D Secure page to confirm that you are the cardholder.

Your bank may ask you to enter a unique code sent by SMS or generated by its security app. 

Once validated, your payment will be authorized and your order completed.

This verification is managed by your bank. For any issues, please contact them directly.

Is it safe to provide my personal information?

You can shop securely on Longchamp.com. 
To view our policy on the management of personal data, click here.

What should I do if my payment has been refused?

If your payment could not be processed, you may try placing a new order using an alternative payment method, or contact your bank for assistance.

How do I get an invoice?

For any order placed online, the invoice will be available in your account or here for guest orders from the day it is shipped.